I was watching the documentary, The World According to Sesame Street the other day. It’s part of PBS’s Independent Lens series and shows how Sesame Street Workshop, the company that created Sesame Street, is adapting the program to air in other countries in other languages. One such country is Bangladesh, and the filmmakers take us through all the cultural, political, production, and bureaucratic obstacles the coproducers had to overcome to create Sisimpur for preschoolers in Bangladesh. As the creators worked with the Bangladesh government to get approval to air the program, one government official voiced her concern about street urchins who had turned into “terrorists,” and said she had hoped that Sisimpur would be able to address such issues as well. This caught my interest, as I realized how important it is to teach conflict resolution at a very young age.
When I think of conflict resolution programs, I usually think of programs aimed at teenagers and older students. But really, conflict resolution programs need to start right at the preschool level! Have you ever met a preschooler who had never fought over a toy or favorite crayon? Why not teach kids how to resolve conflicts amicably right at that young age when they’re first learning social skills? Why wait until kids are older and have already formed poor habits? Sure, you can’t use the same materials to teach preschoolers that you would use with 12th graders, but the basic ideas—active listening, cooperation, acceptance of each others’ differences, and creative problem solving—can be taught to any age group.
Children need to learn certain skills before they can learn to manage conflicts cooperatively. These skills are
- The ability to listen. Children must be able to communicate their own ideas and feelings as well as listen and understand others.
- The use of certain language concepts. In order to generate ideas and evaluate consequences, children must understand concepts such as “same/different,” “if/when,” and “why/because.”
- The ability to understand certain emotional concepts. Children need to be able to identify and label feelings, their own and others’, and be able to distinguish between feelings and actions.
Preschoolers are still learning empathy skills and vocabulary skills, and can do so by labeling things and feelings using words. “Adults can step in as a mediator for creative problem solving by asking leading questions,” says Joselle Shea, Manager of the Children and Youth Initiatives of the National Crime Prevention Council. “Ask the child to use their words to label how they’re feeling, comfort the child, and guide him or her toward making the choices that will resolve the conflict.” Offering choices gives children control and leads them to learn how to focus on solving the problem creatively.
NCPC has a few resources on teaching conflict management to children in preschool, HeadStart, and kindergarten. In Helping Kids Handle Conflict, Scruff® lists six steps for managing conflict. These steps involve calming down and investigating the tenets of the problem, brainstorming solutions, and working out which of those solutions will produce the best outcome.
Our natural reaction to conflict is to either confront it (fight) or avoid it (flight). One approach to settling conflicts may work for some situations and not in others. Children need to learn that they are capable of managing their own problems. And adults can teach children how to solve problems, step by step, resulting in satisfactory solutions for all sides. With the help of the adults in their lives, even very young children can learn problem solving, anger management, and other skills that will help them cope with the conflicts they have today as well as those they will face as teens and adults.
Resources
Being Healthy and Safe With McGruff® and Scruff®
2nd International Summit on Conflict Resolution Education, Youth and Conflict: Global Challenges, Local Strategies
Killen, Melanie and Turiel, Elliot: Conflict Resolution in Preschool Social Interactions. Early Education and Development. Vol. 2, No. 3, 1991, pp 240-255